We Like Change
Starting June 1st, ESB will be making some positive changes that will make your banking experience better than ever!
What this means for you:
New easier to use eBanking. This means more features, more up to date information, and a more stable eBanking experience. Your username will stay the same, but you will be assigned a new temporary password which you will be able to change at your first login. Your online bill pay, and eStatements will also improve and be much easier to use!
Mobile Banking will be improved! It will be more reliable and easier to use. We'll be getting an all new App for both Android and iPhone and we'll even install it for you if you drop by our Operations Department in Glasgow!
What to Expect on Go-Live Weekend:
All of our systems will be effected in some small way. Because of the size of our bank, this process could take some time! The conversion will begin on May 31st, and will take until June 3rd to be completed. Because of this, deposits made on Thursday, May 30th and Friday May 31st, may not be available until the conversion is finished.
ATM's will also be in and out of maintenance mode during the conversion for a few hours at a time. Some outages at certain locations may last the entire weekend. For customers who have to use a foreign ATM (at a different bank) during this time, we will gladly refund any service charges that you receive if you bring us your receipt.
This is an exciting time for ESB, and we're sure you'll love the changes we're making to our services. Thanks in advance for your patience during our effort to make your banking experience at ESB better than ever!