For lost or stolen debit cards, call any of our branches so they can assist.
It its outside of banking hours, you may call 1-866-546-8273, 24 hours a day, 7 days a week.
Debit Card Fraud Prevention
REMINDER: Edmonton State Bank will NEVER ask for your PIN number when we are talking to you!
Edmonton State Bankís debit card fraud department is about to begin using a new software package that will allow us to alert you to potential fraud even faster than before! Our new fraud software will email you, text you, and even call you to try to get in touch with you. We will use information we gathered from you at your account opening including your telephone number(s), and email address and import those into our system. You're automatically enrolled for *free!
There are a few telephone numbers that you can save into your mobile device, so youíll know itís us when you get a call or text! If we text you, it will come from a short code number of: 32874. If we call you, itíll come from telephone number 1-800-417-4592. We encourage you to save these numbers in your phone as, 'ESB Fraud Department'!
If you recieve a text message, the text will list a suspect transaction along with a code to confirm whether or not this was something that you did, or if it was fraudulent. You simply reply to the text and the rest is taken care of! If you reply that it was a fraudulent transaction, someone with the fraud department will call you shortly thereafter to go over more items on your account, and to complete the blocking of your card to prevent further abuse.
We live in a world where we can never be too careful with our finances, and we hope this new service proves that Edmonton State Bank is moving forward with our customers best interests in mind.
A free*, debit card fraud prevention program! Click here for more details!
School Pride Cards
These cards allow you to show off your school spirit! Special thanks to the School Boards at Barren County, Glasgow Independent, Allen County Scottsville, Monroe County, and Metcalfe County for allowing us to use their logos for these cards!
SUM Network Surcharge-free ATMs
You have access to hundrends of surcharge-free ATMs across the nation with the SUM network. Have travel plans? Locate SUM network ATMs along your travel route or at your destination. Visit www.sum-atm.com to locate surcharge-free ATMs. Locate ATMs on the go with the SUM mobile app. Dowload the app for iPhone® and Android® in the respective app store.
(*Text and Data Rates May Apply)